What can you do if you find yourself tangled up in a dispute with your insurance provider? Florida’s Insurance Consumer Advocate (ICA) is committed to finding solutions to insurance issues facing Floridians, calling attention to questionable insurance practices, promoting a viable insurance market responsive to the needs of Florida’s diverse population and assuring that rates are fair and justified.

The ICA website is a comprehensive source for policyholders on topics ranging from how to avoid scams to hurricane recovery to mediation.

  • Consumer assistance
  • Consumer resource Library
  • Disaster prep and recovery
  • How to avoid fraud and scams
  • Searchable database

You can even sign up for alerts so you’ll be in the know about updates and scams.

In addition to providing education and support for all insurance consumers, the ICA administers My Safe Florida Home and My Safe Florida Condo Pilot Programs.

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