David Hammer is an award winning investigative reporter doing an in-depth investigation on underpayment of claims from homeowners across the country.  In a video report from WWL-TV in New Orleans, Hammer talks to families who had flood insurance but weren’t paid enough to rebuild.

This report reveals that after Katrina and Sandy, FEMA became “miserly” when paying claims. “Sandy made it clear that we had lost focus on our customer. And what we have done now is change that,” NFIP Director Roy Wright said, pointing to a record $300 million in advance flood insurance payments approved by FEMA in the first 30 days after the Great Flood of 2016.   The Great Flood of 2016 is considered the largest inland flooding disaster in FEMA’s 50-year history.

Wright promises tougher oversight in the future, but what can consumers do to help assure that their claims are paid accurately?  If you don’t have an elevation certificate for your home, you should get one. Premiums are based on your flood zone if not, and you may be paying more than you should. Also, use a home inventory app like myHOME Scr.APP.book app from the National Association of Insurance Commissioners to document your property so you are adequately insured.  And finally, with the NFIP set to expire September 30, 2017, keep an eye on the NFIP reauthorization legislation that is making its way through the House and Senate.  Sens. Nelson and Rubio are co-sponsors of the SAFE-NFIP bill, and Congressman Curbelo is a co-sponsor of the House companion bill, HR 3285.  FIRM, along with Monroe County and the Florida Association of Counties, support these two bills.

Read David Hammer’s report here:  She needs 250000 she was given 87000 and she HAS flood insurance – WWLTV  Watch Video.

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